At Brand New Box, we know that a great product starts with a deep understanding of your users. Our user research and usability testing services are designed to give you data-driven insights into how people interact with your product, so you can make informed design decisions that improve user satisfaction, engagement, and overall experience.
Every user has unique needs, goals, and challenges. Our user research services help you get a clear understanding of who your users are, what they need from your product, and how you can better serve them. By conducting interviews, surveys, and other research methods, we uncover key insights that shape a user-centric design strategy tailored to your audience.
Designing without user input can lead to misaligned features, confusing interfaces, and low user engagement. With our usability testing services, we put your product in the hands of real users and observe how they interact with it. This testing allows us to identify pain points, discover areas of friction, and recommend specific improvements to optimize the user experience. These insights help ensure that your product not only meets user expectations but also exceeds them.
At Brand New Box, we don't just deliver reports—we provide your team with actionable insights that can immediately impact your product's design and development. Whether you're validating a new feature or improving an existing workflow, our usability testing services give your team the clarity and confidence to move forward with decisions that are backed by real user feedback.
User research and usability testing are crucial for building a product that truly serves your users. At Brand New Box, we help you validate your design decisions and ensure that your product is user-friendly, functional, and enjoyable to use.
Schedule a free consultation with Brand New Box today, and let's use research and testing to build a better product together.
Jump on a 30 minute User Research & Usability Testing Strategy Session Call with one of our senior designers .
Don't take our word for it.
Jamie Lawrence , CTO
Precision Engineering Group
Working with Brand New Box has completely transformed the way our engineering teams collaborate. Their custom-built solution allowed us to streamline complex processes, and now we're moving at a pace we never thought possible.
Sarah Mitchell , VP of Engineering
InnovateTech Solutions
Brand New Box didn't just deliver a software solution—they deeply understood the specific challenges we face in the engineering space and crafted a tool that integrated seamlessly with our workflows. We've been able to innovate faster than ever.
Checkout our User Testing Sprint We'll meet in person with your users to conduct targeted usability tests on a key feature or workflow, providing you with actionable insights to improve your product's user experience.
